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User Agreement

TERMS OF SERVICE

- Products may not be EXACTLY the same as their pictures in terms of color and materials due to picture effects. However, we accept returns for any reason. Check our return policies.

- Prices are subject to change from time to time. However, the change will not affect what you have ordered already.

- You are obliged to collect your items (pick-up or delivery) and clear your negative balance if any. Items which are not collected within one weeks without customer's notice will be automatically regarded as receiving the goods

 

HONG KONG SHOP PRIVACY STATEMENT

We only collect and use your personal information as specified below.

 

We will only keep your information for as long as we are either required by law or relevant for the purposes for which it was collected.

 

You can visit the site without having to provide any personal details. During your visit to the site you remain anonymous, unless you have an account on the site. If you have any comments or suggestions, contact us on email at hongkongshop163@gmail.com.

 

HONG KONG SHOP will not provide any customer’s personal information collected from the third party site.

 

When you create an account we collect the personal information that may include your:

- Name

- Delivery Address

- Email Addressoptional

- Mobile Number

- Gender

 

The personal information we collect from you will be used in the following ways:

- To deliver the product you have purchased from our online services

- To update you on the delivery of the product and for customer support purposes

- To provide you with relevant product information

- to provide you with the services and information offered through our website which you requested

 

We’ll provide your name and address on to a third party in order to make an delivery for you (for example to our courier or supplier).

 

 

When you register as a user on HONG KONG SHOP website, we will also use your personal information to send you marketing and promotional materials.

You can contact us at hongkongshop163@gmail.com or call 016813893 to unsubscribe from marketing information.

 

You can update your personal information anytime by accessing your account on hongkongshop168.com website.

 

This information is collected for analysis and evaluation in order to help us improve our site and the services we provide.

 

HONG KONG SHOP reserves the right to the Privacy Statement. Any changes to this policy will be published on our site.

 

If you have any complain or suggestion, please contact us at hongkongshop163@gmail.com.